Privacy Policy

1. Who We Are

This Privacy Policy applies to Advanced Eastvale Fence & Deck ("we," "us," or "our"), a deck builder and fence contractor located at 7264 Berry Creek St, Eastvale, CA 92880. Our website is eastvalefenceanddeck.com. If you have questions about this policy, you can reach us at quotes@eastvalefenceanddeck.com or by calling (909) 479-6940.

2. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we may collect:

• Your name
• Your phone number
• Your email address
• Your home address or service location
• Any details about your project that you choose to include

We collect this information only to respond to your inquiry and provide you with an estimate or service.

Information Collected Automatically

Like most websites, ours may automatically collect basic technical information when you visit, including your IP address, browser type, operating system, the pages you visit, and the date and time of your visit. This information is collected through standard server logs and third-party analytics tools and is used only to understand how visitors use the site and to improve its performance.

3. Cookies and Tracking

Our website may use cookies - small text files stored on your device - to remember your preferences and improve your experience. We may also use third-party analytics services such as Google Analytics, which use their own cookies to collect data about visitor behavior in aggregate form.

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website but will not prevent you from accessing most content.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and general inquiries
• Schedule site visits and consultations
• Communicate with you about your project
• Improve our website and the quality of our services
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Sharing of Information

We do not share your personal information with outside companies, organizations, or individuals except in the following limited circumstances:

• Service providers: We may share information with trusted third-party companies that assist us in operating our website or conducting our business, such as our contact form platform or email provider. These companies are required to keep your information confidential and may not use it for any purpose other than providing services to us.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request.
• Protection of rights: We may share information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our business, our customers, or the public.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry and completing any work you request. Contact form submissions and correspondence are generally retained for a period consistent with normal business recordkeeping practices. If you would like us to delete your information, please contact us using the details in Section 1.

7. Data Security

We take reasonable steps to protect the information you provide from loss, misuse, and unauthorized access. Our website is served over HTTPS, which encrypts data in transit. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we do our best to protect your information using commercially reasonable practices.

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future marketing communications from us

To exercise any of these rights, please contact us at quotes@eastvalefenceanddeck.com. We will respond to your request within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will take appropriate steps to remove that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes become effective constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: